Fujitsu, SoftBank Robotics, and partners launch AI pilot project to standardize packaging damage assessment and reduce product returns in the home appliance industry.

The joint pilot project, involving the Home Appliance Supply Chain Council and the Distribution Economics Institute of Japan, aims to clarify and standardize criteria for determining packaging damage using AI solutions. This initiative seeks to reduce unnecessary product returns during delivery, improve logistics efficiency, and lessen environmental impact across the home appliance supply chain.