Study Indicates Digital Tools Are Transforming U.S. Healthcare Delivery

A new study led by NYU Langone Health, published in JAMA, reveals the significant impact of digital health tools on U.S. healthcare. Researchers analyzed extensive patient records and interactions, finding a substantial increase in online patient portal messages alongside a decrease in telephone calls. The study concludes that digital medicine is supplementing, rather than replacing, traditional in-person care, influencing daily hospital and clinic operations.